Podcast: BroadSource SecureCall helps merchants be PCI compliant

Many of us have experienced being on a call where you have no choice but to read out your credit card details. However, these transactions likely fall outside the compliance standards set by credit card companies. Merchants, broadly defined as those authorised to accept card payments over the phone, may unwittingly breach their agreements and security protocols, exposing themselves to severe consequences, including the loss of card payment capabilities—a potentially fatal blow in today’s business landscape.

In this podcast, Haydn Faltyn and Jason Thals from BroadSource talk to Doug Green, TR Publications and delve into the innovative solution called SecureCall. Showcased at a recent Cisco Live event, SecureCall empowers businesses to proactively manage risks and control rising costs by effectively ‘outsourcing’ PCI-DSS compliance to the BroadSource Cloud. Businesses stand to benefit from reduced annual PCI-DSS compliance audit costs, lower cybersecurity insurance premiums, and decreased transaction fees associated with Mail Order/Telephone Order (MOTO) processing.

The technology employed by SecureCall ensures that no customer card details enter the business. Most merchants will have to outsource PCI compliance to a third party. That’s where the BroadSource PCI compliant cloud and the Service Provider UCaaS network come together.  PCI technologies have been deployed in call centre environments for decades.  BroadSource now has the capability to bring PCI compliance to any phone in any sized business, in any location. 

BroadSource. We Power Collaboration Clouds.

We are a global systems integration and software development company that builds and operates platforms for CSPs worldwide. Our flagship product, EMU, supports a wide range of pre-built automations and integrations for Collaboration Clouds. Our latest innovation, SecureCall, presents CSPs with an untapped opportunity to differentiate their cloud offering. SecureCall makes PCI-DSS compliance for payments by phone possible for any sized business and has become the ‘go-to’ architecture for mediation and orchestration of complex Cloud Collaboration services.