Discover the Journey Behind SecureCall on Webex App Hub: Our Developer Blog is Live!

At BroadSource, we’re committed to delivering innovative solutions that empower businesses to meet the highest standards of security and compliance. Earlier this year, we proudly launched SecureCall on the Cisco Webex App Hub, allowing businesses to handle PCI DSS-compliant card payments over the phone seamlessly through Webex Calling and Webex Contact Center.

Today, we’re excited to share the inside story of how SecureCall was developed on the Webex platform. If you’ve ever wondered about the process of bringing an app to the Webex ecosystem, this post is for you! We take you through:

• Our development journey, from concept to launch, how SecureCall became a native solution for Webex users.
• The Webex APIs and SDKs we used to ensure seamless integration with Webex Calling and Webex Contact Center.
• Challenges we faced during the review process and our learnings from getting SecureCall onto the App Hub.
• Best practices for other developers looking to build secure, compliant apps on the Webex platform.

Why SecureCall?

SecureCall by BroadSource allows Webex users to manage payments over the phone without the customer’s credit card details entering the business. It’s a game-changer for businesses that need to mitigate the risks and costs associated with phone payments, offering a secure, cloud-based solution.

We hope our experiences inspire and guide others in their development journey. Ready to dive into the details? Read our full blog here.

Have questions or keen to learn more? Feel free to connect with us on LinkedIn, or via our website. We’re always happy to share our insights and hear your thoughts.

As a Webex admin, visit SecureCall on the Webex App Hub and go to the Activation Page for your free trial account in your Webex Calling or Webex Contact Center organisation.

For information on our pricing and subscription options, please contact sales@broadsource.com.au

BroadSource. We Power Collaboration Clouds.

BroadSource is a global software development and integration company that delivers products to Communications Service Providers (CSPs) worldwide. Their latest innovation, SecureCall, provides CSPs with an untapped opportunity to differentiate their cloud offering. With SecureCall, Payment Card Industry Data Security Standard (PCI DSS) compliance, for card payments by phone, is now possible for any sized business and has become the ‘go-to’ architecture for scalable and economical PCI compliance.