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BroadSource was present at the creation of the Cloud Communications Alliance and at the dawn of Cloud Communications. In this podcast, Haydn Faltyn, BroadSource CEO, is joined by Kevin Nethercott, Managing Partner, CPaaS Acceleration Alliance (CPaaSAA). Kevin will be hosting…
In this podcast, Haydn Faltyn, BroadSource CEO and Jason Thals talk to Doug Green, Telecom Reseller, and discuss the scope of the challenge businesses face when taking credit card payments by phone. One in twenty credit card payments are taken…
EMU continues to deliver more automation, deeper integrations and additional configuration settings to customise the capability of EMU implementations and offer our customer’s a point of differentiation. This release of EMU brings more enhancements to the user interface and the…
What’s New? EMU Firmware Distribution Management (FDM): using their BroadWorks Device Management System (DMS), Service Providers can use EMU FDM to deploy firmware to CPE in a vastly superior way than what is natively available on the BroadWorks platform. Granular…
What’s New Release Summary About EMU EMU is an Extraction, Manipulation and Update (EMU) platform developed by BroadSource, that specialises in the management and integration of BroadWorks platforms. With just one click, Service Providers can: Subscription to EMU SaaS is…
What’s New A dedicated mass migration function for Webex for BroadWorks feature which allows seamless migration from BroadWorks Collaboration services to Webex for BroadWorks services via dedicated EMU and UI functions built for this purpose. Further enhancements to EMU Hooks…
How can Service Providers differentiate themselves in an increasingly saturated market? Listen to Patrick Watson, Senior Analyst at Cavell Group chat with Broadsource CEO, Haydn Faltyn about the ways the pandemic has generated a new consumer awareness of Cloud Communications…
During the COVID19 pandemic, BroadSource and IPSI are working together to deliver PCI-DSS compliant solutions for all agents, including those at-home. BroadSource and IPSI have worked together since 2017 to deliver Voice Self-Service and Agent Assisted payment applications requiring PCI…
What’s New? Key enhancement areas targeted in this release Platform: BroadWorks: About EMU EMU is an Extraction, Manipulation and Update (EMU) platform developed by BroadSource, that specialises in the management and integration of BroadWorks platforms. With just one click, Service…