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BroadSource have today announced that they are providing BroadWorks based Service Providers (SPs) with the opportunity to use EMU SaaS Audit, for free. EMU SaaS Audit is a complete mass extraction capability for Cisco’s BroadWorks platform, the globes most sophisticated…
During the COVID19 pandemic, BroadSource and IPSI are working together to deliver PCI-DSS compliant solutions for all agents, including those at-home. BroadSource and IPSI have worked together since 2017 to deliver Voice Self-Service and Agent Assisted payment applications requiring PCI…
A new technology that saves significant time and cost is now available for Global Service Providers that need a better way to manage IPTelephony device firmware and its ongoing distribution to their customer base. Existing systems and processes currently available…
During the COVID19 pandemic, BroadSource and IPSI are working together to deliver PCI-DSS compliant solutions for all agents, including those at-home. BroadSource and IPSI have worked together since 2017 to deliver Voice Self-Service and Agent Assisted payment applications requiring PCI…
BOOK AN EMU DEMO EMU was developed by BroadSource in 2015 to allow global telecommunications Service Providers to better manage the day-to-day complexity of subscriber configuration and migration. EMU performs many subscriber manipulation tasks that were once thought of as…
We’re delighted to announce our refreshed logo design. Over the past few years, BroadSource has continued to evolve within, and adapt to, the ever-changing Cloud UC and Contact Center landscape. We have continued to move from strength to strength doing…
BroadSource, a leading provider of cloud collaboration and contact centre solutions, today announced a partnership with Calabrio, the customer experience intelligence company, enabling BroadSource customers to quickly deploy a cloud workforce engagement management suite that delivers operational efficiency and effectiveness…
The increasing demand to move staff from the physical office environment to working from home has accelerated the transition from premise-based telephone systems to feature rich and economical Cloud Collaboration services for most businesses around the globe. Unfortunately, the on-boarding…
BroadSource has met all authorisation program requirements necessary to earn partner designation for Cisco Webex Contact Centre and Collaboration SaaS. BroadSource meets rigorous Cisco certified personnel levels, ensuring its sales and support teams are equipped to design, quote, deploy and…