How BroadSource works

Simple, dependable and economical BroadWorks tasks in three easy steps.

Time is of the essence!

All our agreed commitments and milestones are displayed on your dedicated task calendars and timelines.
It ensures we deliver on time, every time.
You will see in real time our engineers tracking through the task.

We'll keep you posted

Every morning we'll e-mail you to let you know exactly where we are up to. It's our daily recap and our commitment to keep you right up to date.
Daily recap

Transparency and Accountability

We'll show you exactly what we've been working on. Every step, every discussion and update across the entire task.

Data Integrity and Security

BroadSource’s data integrity and security regime is an integral part of our platform.

Protecting your data.

All BroadSource Task data is written to multiple disks instantly, backed up daily and stored in multiple locations. Files are stored on servers that use modern techniques to remove bottlenecks and single points of failure.

Sophisticated physical security.

We uses state-of-the-art servers in world class data centres, protected by biometric locks and round-the-clock interior and exterior surveillance monitoring. Only authorised personnel have access to the data center. 24/7/365 onsite staff provides additional protection against unauthorized entry and security breaches.

Regularly-updated infrastructure.

The software infrastructure is updated regularly with the latest security patches. BroadSource runs on a dedicated network which is locked down with firewalls and carefully monitored. While perfect security is a moving target, our hosting providers work with their security experts to keep up with the state-of-the-art in web security.

Full redundancy for all major systems.

The BroadSource servers — from power supplies to the internet connection to the air purifying systems — operate at full redundancy. The systems are engineered to stay up even if multiple servers fail.

We protect your billing information.

All credit card transactions are processed using secure encryption—the same level of encryption used by leading banks. Card information is transmitted, stored, and processed securely on a PCI-Compliant network.
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